TERMS AND CONDITIONS

Terms and Conditions

Welcome to the TRIPDAZE.com website. This website is offered to you, the customer, contingent upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Terms of Use” or “Agreement”). The terms “we”, “us”, “our”, “TRIPDAZE” and “TRIPDAZE, LLC” refer to TRIPDAZE, LLC, a Delaware company, and its subsidiaries and affiliates. The term “you” refers to the customer visiting the Website and/or booking a reservation through us on TRIPDAZE.com website, or through our customer service agents.

Please read these Terms and Conditions carefully, as they contain important information about limitations of liability and resolution of disputes. By accessing or using the TRIPDAZE.com website, booking any reservations for travel products or services, or contacting our call center, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or book any reservations through TRIPDAZE.com website or our call center.

 

Acceptable use of the website

In using this website, you agree and warrant that you:

  • You are at least 18 years of age;
  • You possess the legal and financial authority to create a binding legal obligation;
  • You will use this Website in accordance with these Terms of Use;
  • You will only use this Website to make legitimate reservations;
  • You will use this website strictly for personal and non-commercial purposes only and you acknowledge that use of the website for any other purpose is prohibited;
  • All information supplied by you on this website is true, accurate, current and complete.

We retain the right at our sole discretion to deny access to anyone to the TRIPDAZE.com website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

 

General terms and conditions

The information, software, products and services that are published, displayed or used on this website may include inaccuracies or typographical errors and TRIPDAZE.com and its suppliers will not, therefore, be liable for any inaccuracies displayed on the website relating to, amongst other things, hotel photographs, hotel property, product descriptions; or lists of hotel amenities displayed on the website.

Hotel ratings displayed on this website are intended only as general guidelines. TRIPDAZE.com does not, therefore, guarantee the accuracy of the ratings, which may change from time to time. Any reliance you place on such ratings is at your own entire risk.

TRIPDAZE.com may make improvements or changes to the website at any time. TRIPDAZE.com and its suppliers make no representation about the suitability of the information, software, products and services contained on this website for any purpose, and the inclusion or offering for sale of any products or services on this website does not constitute any endorsement or recommendation of such products or services by TRIPDAZE.com or its suppliers. All such information, software, products and services are provided “as is” and without warranty of any kind. TRIPDAZE.com and its suppliers hereby disclaim all warranties and conditions regarding this information, software, products and service, including all implied warranties and conditions of sale, to the full extent permitted by law.

Our suppliers are independent contractors and not agents or employees of TRIPDAZE.com. Therefore, TRIPDAZE.com is not liable for a supplier’s acts, errors, omissions, representations, warranties, breaches or negligence or for any losses, personal injuries, death, property damage, or other damages or expenses arising out any act or omission of a supplier.

TRIPDAZE.com and its suppliers have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure event or other causes beyond their direct control.

By offering hotels in international destinations for booking, TRIPDAZE.com does not warrant that travel to such destinations is without risk. Accordingly, TRIPDAZE.com will not be liable for any damages or losses that may be incurred while travelling to such destinations. You are strongly advised to check the relevant travel advisories issued by your government for any country you are visiting and to take the necessary precautions.

TRIPDAZE.com cannot be held liable for any loss incurred in the event of your failure to hold the necessary passports, visas and documentation for your journey. You are advised to check with the relevant embassies, consulates and/or visa departments from which you originate. It is your responsibility to obtain whatever travel documents are required.

The tax charge on TRIPDAZE.com’ hotel transactions is a recovery of all applicable transaction taxes, including but not limited to sales and use, occupancy, room tax and excise tax, that TRIPDAZE.com pays its suppliers in connection with your travel arrangements. Taxability and the appropriate tax rate can vary greatly by location. TRIPDAZE.com’ actual tax cost paid to the supplier may vary from the tax recovery charge, depending upon the rates, taxability in effect at the time of the actual use of the hotel by a customer and TRIPDAZE.com is under no obligation to account to you or refund you in this regard.

TRIPDAZE.com charges your credit card, debit card or PayPal account (as applicable) in US dollars and does not assume the cost of any exchange commission charged by your bank. For the avoidance of doubt, TRIPDAZE.com will not refund any such commission to your credit card, debit card or PayPal account.

The information, software, products, and services published on this website may include inaccuracies or errors, including pricing errors. TRIPDAZE.com and TRIPDAZE.com affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel and other travel products and services displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, TRIPDAZE.com expressly reserves the right to correct any pricing errors on our website on pending and/or confirmed reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty. It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TRIPDAZE.com is not responsible for any inaccuracies in the photos.

We reserve the right not to accept customers or bookings (or in exceptional cases to cancel confirmed ones) at our discretion and for whatever (legal) reason without the need to justify such refusal. Typical reasons for rejecting a customer or booking include, but are not limited to: Hotel request, breach of the Terms of Use, trade or economic sanctions, embargoes, legal restrictions, (suspicions of) fraud or theft, suspected criminal activity, suspicious bookings, submission by customer of misleading or erroneous information, credit card problems, inappropriate behavior, threats, insults, refusal to supply information, practical obstacles, communication problems, obvious errors (see below), history, blacklisting by governments or international organizations. In case a booking is rejected or cancelled by TRIPDAZE.com and a payment has already been made, you will receive a refund of the total booking value. We also reserve the right to bar (“blacklist”) users from the Site, on a permanent or temporary basis, at our discretion. Any such blacklisted user must not attempt to use the Site under any other name or through any other user. In rare cases, we may also have to cancel or reject a booking due to “obvious errors”, independent of the origin of such errors. For clarity, an obvious error is a mistake on the Site (e.g. in terms of price) which a reasonable person would not consider to be normal. The amount charged will be reimbursed without charge in such case. Whether to cancel or reject a booking for this reason is in TRIPDAZE.com’s sole discretion.

 

Booking Terms and Conditions

Bookings will become confirmed and final only after the receipt of your payment and confirmation is sent by us via an email with your hotel voucher. The booking will be considered confirmed at the time and date TRIPDAZE.com send you the confirmation. However, in the event of a request for booking, our Customer Support team will process your request and your booking will only be confirmed upon receipt of a confirmation and voucher by email from our Customer Service team.

TRIPDAZE.com is not responsible for any error in the data that you provide to us on the website (including, but not limited to, the wrong email address, wrong telephone number, wrong travel dates and wrong destination).

 

Booking Payments

Accepted methods of credit card payments are Visa, Mastercard, and American Express, and via PayPal. Your credit card and PayPal account is charged by TRIPDAZE.com for the total amount of the booking upon confirmation. For payments made online via TRIPDAZE.com you should not pay the hotel directly for the hotel room or service mentioned on the TRIPDAZE.com booking voucher. Only bookings with payment at the hotel will allow you to pay for your reservation once you arrive at the establishment. Payment options are clearly displayed during the booking process.

TRIPDAZE, LLC reserves the right to use payment providers for VISA and MasterCard bank cards outside of your residential area. TRIPDAZE, LLC informs you that your transaction could thus be considered an international transaction by your card’s issuing bank and could therefore be subject to an extra fee by the bank.
All bank card charges, including international transactions, charged by your card’s issuing bank, are NOT reimbursed by TRIPDAZE, LLC.

 

Cancellation Policy and No Show

When you are completing the online hotel reservation form, the applicable cancellation policy is displayed. The cancellation policy varies from hotel to hotel and is directly connected with your arrival date, so you must read each one carefully. Some reservations are non-refundable in some circumstances and cannot be cancelled after booking. Please read the specific cancellation policy provided for each hotel on the website and in any emails regarding your reservation.

  • If you fail to arrive at the hotel that you have booked through TRIPDAZE.com, the amount that you have paid TRIPDAZE.com shall not be refundable.
  • You can make amendments to your reservation if it does not have a “Non-refundable” cancellation policy as stated by the Hotels terms and conditions and/or the TRIPDAZE.com website. Any modification to a “Refundable” booking may incur an administrative fee, if such fee is stated at the time of the booking. Please note that in some cases, you may be charged a cancellation fee in accordance with the hotels’ cancellation policy if the amendment is made after a certain date or falls under an exception.
  • For any modifications to the booking, customer should use the “Send a message” form or send an email to our Customer Service team 24 hours prior to the cancellation deadline. Reservations not amended before the cancellation deadline will incur a penalty as outlined in the cancellation policy at the time of booking.
  • com will not honor any cancellations and/or modifications made directly through the hotel.
  • In the event of a confirmed booking becoming unavailable before the check in date, TRIPDAZE.com will offer a full refund. Where we have prior notice, we will contact you by e-mail. However, upon check-in, if the original hotel booked is closed, over booked or has maintenance problems and cannot provide the room(s) booked, you accept that the hotelier is responsible for finding you alternate accommodation of a similar standard and/or for providing you with a refund and there shall be no liability on TRIPDAZE.com to provide you with a refund or alternative accommodation.

 

Refunds

Where a refund is properly due to you, TRIPDAZE.com will refund your credit card, debit card or PayPal account within 5 working days from the receipt of your cancellation or amendment email.

 

Miscellaneous Terms

Force Majeure

TRIPDAZE.com shall not be liable for any failure or delay in the performance of its obligations under these terms and conditions if the failure or delay is caused by any acts of god, natural catastrophe, war, civil commotion, industrial disputes, internet outage, terrorism, flood, earthquake, epidemic or any other circumstance beyond its reasonable control.

Entire Agreement

These terms and conditions constitute the entire agreement between the parties relating to the services and products provided by TRIPDAZE.com and supersede any previous agreement (whether written or oral) relating to the same. No representation, warranty, undertaking or promise shall be taken to have been given or be implied from anything said or written in negotiations us and you, except as expressly stated in these terms and conditions.

Governing Law and Jurisdiction

This Agreement shall be governed by the laws of the United States, whose courts shall have sole jurisdiction in relation to all matters arising out of or in relation to the services and products provided by TRIPDAZE.com under these terms and conditions.

No joint Venture

No joint venture, partnership or agency relationship of any kind is created or arises as a result of your use of this website.

Severability

If any provision contained in these terms and conditions is or becomes invalid, illegal or unenforceable, the remaining provisions shall survive unaffected.

All rights in this website and these terms and conditions are fully reserved by TRIPDAZE.com.

 

Customer Service

For further questions or general inquiries please email us at [email protected] or call our Customer Service toll-free @ 1-800-399-9337. If you prefer the do it the old-fashioned way, just send us a letter at:

TRIPDAZE

860 6th Avenue South

PO Box 944

Naples, Florida 34102